ERIC Number: ED469845
Record Type: Non-Journal
Publication Date: 2001
Reference Count: N/A
Journey towards Cultural Competency: Lessons Learned.
Evans, John E.
This report highlights initiatives and accomplishments of the National Maternal and Child Health (MCH) Resource Center on Cultural Competency and a related consortium of 12 states and the District of Columbia from October 1992 through September 1995. Following an introductory section, the first chapter focuses on the role of the National MCH Resource Center on Cultural Competency. Next, eight guiding principles or assumptions are listed. The following chapter discusses factors identified by state representatives as important in developing cultural competency. Among 13 facilitating factors are support from high level administration, collaboration with the Office of Minority Health, training for all levels of staff, and a central, easily accessed location of all state resources. Among 13 barriers identified are lack of networking, staff turnover, conflicting priorities, government downsizing, and a narrow definition of "culture." The following section discusses lessons learned during this process in relation to gathering information, top management support, work group/task force, organizational assessment, long range planning, training, collaborators, implementation, consultants, and dissemination of information and experiences. Among seven appendices are a list of consortium state representatives, a paper detailing the cultural competency continuum, guidelines and assessment tools, a list of cultural competency trainers by state, and guidelines for a work group/task force. (Contains approximately 300 references.) (DB)
Publication Type: Reports - Descriptive
Education Level: N/A
Audience: Administrators; Practitioners
Sponsor: Health Resources and Services Administration (DHHS/PHS), Rockville, MD. Office for Maternal and Child Health Services.
Authoring Institution: Texas State Dept. of Health, Austin.