St. Petersburg Junior College (SPJC), Florida, identified critical issues in e-learning practices and posed six questions in order to formulate an evaluation process. SPJC considered one question per quarter for 18 months. The questions were reviewed using the following steps: (1) examine best e-learning practices related to that question, using the Web as the primary source of information; (2) compile a list of all practices related to the question currently in use at SPJC; (3) compare best external practices with those at SPJC; (4) benchmark SPJC and submit a report to college leadership; and (5) disseminate the results nationally, using the Project Eagle Web site and other forms of distribution. This paper discusses Step 4, incorporating Steps 1-3, with regard to Question 2: Overcoming organizational obstacles to e-learning access. The obstacles include the following: (1) administrative issues, including accreditation, course content, scheduling, and staffing; (2) cost issues; (3) regulatory issues--federal, state, and local; (4) issues of access for people with disabilities; and (5) instructional issues. The report includes results, a review, and recommendations for each category. Some of the recommendations made include increasing the position of CyberAdvisor from half-time to full-time, and synchronization of deadlines, registration, and application procedures with traditional class deadlines. (NB)