This collection presents 90 papers or summaries of papers presented at a 2000 conference on self-study and institutional improvement for institutions of higher education. Papers are grouped into these chapters, with some sample topics in parentheses: (1) "State, Regional, and National Initiatives" (program descriptions); (2) "Validating Quality in eLearning" (distance education; online courses); (3) "Quality Improvement in Higher Education" (institutional improvement; quality control); (4) "Vision, Values, and Strategic Planning" (student engagement; educational planning); (5) "Faculty/Staff in a Changing Environment" (professional development); (6) "Programs for Special Learner Needs" (adult students; experiential learning); (7) "Assessment of Student Academic Achievement: Faculty/Staff/Student Participation" (accountability; student evaluation); (8) "Assessment of Student Academic Achievement: Tools of Assessment" (portfolios; technology); (9) "Assessment: Special Challenges/Case Studies" (outcomes assessment; planning);(10) "Program Review" (evaluation methods); (11) "General Education" (curriculum; general education); (12) "Coordinating the Self-Study" (processes; tools); (13) "Self-Study: Practical Advice" (techniques; planning); (14) "The Evaluation Processes: Special Challenges/New Opportunities" (institutional research; accreditation). Most papers contain references. (SLD)