This guide to successful change at colleges and universities has two parts. Part 1 explores the process of change at institutions of higher education, focusing on some of the underlying factors and issues that have proven vital to long-term success. In part 1, the first section discusses collaboration, key to a successful change process at any institution. Section 2 focuses on creating an institutional culture that supports and fosters change, and section 3 discusses developing and using a shared vision of the future s a centerpiece of the change process. Section 4 focuses on leadership, and section 5 contains advice on building trust. Section 6 discusses engaging the various constituencies who have a stake in the change process. Partnerships described in section 7 can provide benefits and cost savings partners may not be able to enjoy separately. Section 8 wraps up part 1 by sharing lessons learned over years of consulting about change in higher education. The designs in part 2 provide detailed instructions for collaborative activities for various groups in these sections: (1) "Data Gathering and Diagnosis"; (2) "Communication"; (3) "Team/Group Effectiveness"; (4) "Learning and Leverage"; (5) "Problem Solving"; and (6) "The Change Leader's Toolkit." An appendix discusses the role of the leader facilitator in planning and implementing a strategic design. Each chapter contains references. (SLD)