ERIC Number: ED468508
Record Type: Non-Journal
Publication Date: 2000-Oct-28
Reference Count: N/A
Continuous Quality Improvement: A Roadmap for Rural School Improvement.
Kilmer, Lloyd C.
A case study documented a continuous quality improvement approach to school improvement in a rural Nebraska high school over a 2-year period. Data gathered from surveys, portfolios, pilot results, and test scores indicated that the changes during the 2-year period were not dramatic, but significant and consistent with the Total Quality literature. This literature indicates that the commitment to quality must be in place for the long term to see improvement in the organization's ability to meet and exceed the customers' expectations. Specifically, a clearly defined vision and mission for the school was developed and implemented, and a comprehensive system of student learning outcomes with clearly defined assessments and an articulated technology plan was developed. There were significant improvements in student satisfaction with the purpose and direction of the instruction they received; books, materials, and technology provided in the classroom; and teacher fairness. Both general and special education students improved their performance after implementation of a student staff support program designed to assist students who were most at risk for poor behavior and academic achievement. A pilot advisor-advisee program contributed to a decline in failures and near-failures among the target group of eighth-grade students and received positive responses from surveyed parents. A refined detention system resulted in higher levels of compliance and greater satisfaction among faculty. Implications for school improvement are discussed. (TD)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Nebraska