ERIC Number: ED467553
Record Type: Non-Journal
Publication Date: 2001
Reference Count: N/A
Look, Listen, and Learn: Reflective Supervision and Relationship-Based Work.
Highlighting reflection, collaboration, and regularity of effective supervision, this booklet explores the link between supportive supervisory practices and effective staff-parent relationships in early childhood and family programs. Program leaders who wish to promote high-quality services to the infants, toddlers, and families can use the techniques and tools presented in this booklet to examine and improve the role that supervision plays in achieving quality relationships. The booklet's sections are: (1) "Relationship-Based Organizations"; (2) Reflective Supervision and Direct Service Staff"; (3) "Active Listening"; (4) "Look, Listen and Learn Model"; (5) "Reflective Supervision with Support/Administrative Staff"; (6) "Finding Your Approach to Reflective Supervision"; (7)"Challenges to Reflective Supervision"; (8) "Initiating Change/Change Management"; (9) "Institutionalizing Change"; (10) "Organizational Assessment: Is My Program Structured for Relationship-Based Delivery of Services?"; and (11) "Group Exercise: Taking the Time To Look, Listen, and Learn." (Contains a list of 13 references and suggested readings.) (EV)
Descriptors: Change Strategies, Collegiality, Employer Employee Relationship, Family Programs, Interpersonal Relationship, Leadership Styles, Listening, Organizational Development, Social Services, Supervisor Supervisee Relationship, Supervisory Methods
Zero to Three, Suite 200, 2000 M St., N.W., Washington, DC 20036-3307 ($12.50). Tel: 800-899-4301 (Toll Free); Fax: 202-638-0851; Web site: http://www.zerotothree.org.
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: Administrators; Practitioners
Sponsor: David and Lucile Packard Foundation, Los Altos, CA.; William Randolph Hearst Foundation, Los Angeles, CA.; W. Clement and Jessie V. Stone Foundation, Chicago, IL.
Authoring Institution: ZERO TO THREE: National Center for Infants, Toddlers and Families, Washington, DC. Center for Program Excellence.