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ERIC Number: ED465972
Record Type: Non-Journal
Publication Date: 2002-Apr
Pages: 19
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
At the Mercy of Sadistic Cats and Megalomaniacal Dogs: Dilbert as a Reflection of and Vehicle for Organizational Cynicism.
Davis, Julie
Organizational cynicism, a recent entry into the study of organizational communication, explains the causes and consequences of employees' lack of trust in their organizations. Organizational cynicism exists on three levels: the cognitive belief in the organization's lack of integrity, the feeling of negative emotions toward that organization, and the behavioral expression of that belief and emotion. Recent research has shown correlations between organizational cynicism and measures of organizational effectiveness. In addition, cynical employees are less likely to perform organizational citizenship behaviors (OCBs). Scott Adams' comic strip "Dilbert" exhibits both the characteristics of organizational cynics and their effects on the workplace. For example, in "Dilbert" one of the most easily recognized elements of integrity and honesty is exposed as one that leads to failure. In addition, like the majority of American workers Dilbert feels pressured to engage in unethical behaviors. This pressure only increases his levels of cynicism. Finally, in "Dilbert," employees consistently and consciously bypass opportunities to help the organization by engaging in OCBs. (Contains 39 references.) (PM)
Publication Type: Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A