ERIC Number: ED465062
Record Type: Non-Journal
Publication Date: 2002-Mar
Reference Count: N/A
Narrative, Organisational Change, Development and Learning.
Reissner, Stefanie C.
This theoretical paper explores the nature of narrative by examining its key characteristics as a communication tool and an independent mode of thought in the form of a literature review. The first section describes stories or narrative. The second section establishes links between narrative, change, and learning through the concept of sense-making. It discuses how changing a story equals learning in at least two different ways, although this learning process is most often unconscious for the individual. The main issues are illustrated by interview material from a current case study in a United Kingdom manufacturing company. The third section introduces the types of stories prevalent in business organizations and discusses using interview excerpts. The fourth section focuses on the function of narrative as the basis of organizational culture. The conclusion argues that mainstream management literature is still missing the mark by widely leaving out narrative as a key instrument in the management of change and organizational learning. (Contains 36 references.) (YLB)
Descriptors: Adult Learning, Case Studies, Change Strategies, Concept Formation, Constructivism (Learning), Developed Nations, Foreign Countries, Literature Reviews, Narration, Organizational Change, Organizational Climate, Organizational Communication, Organizational Development, Personal Narratives, Story Telling
For full text: http://www.unige.ch/fapse/esrea02/papers/PaperReissner-1.3.02. doc.
Publication Type: Information Analyses; Opinion Papers; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom