ERIC Number: ED465058
Record Type: Non-Journal
Publication Date: 2002-Jan
Reference Count: N/A
Creating High-Quality Health Care Workplaces. A Background Paper for Canadian Policy Research Networks' National Roundtable (Ottawa, Ontario, Canada, October 29, 2001). CPRN Work Network Discussion Paper.
Koehoorn, Mieke; Lowe, Graham S.; Rondeau, Kent V.; Schellenberg, Grant; Wagar, Terry H.
Insights from a variety of research streams were synthesized to identify the key ingredients of a high-quality work environment in Canada's health care sector and ways of achieving high-quality workplaces in the sector. The following sets of interacting factors were considered: (1) the work environment and the human resource practices that shape it; (2) job design and organizational structure, including technology; (3) employment relationships; and (4) industrial relations. The study documented the links between work environments, employment and industrial relations, and "healthy" outcomes for workers and organizations and drew on a broad base of evidence to formulate a model of a high-quality work environment. The evidence established that Canada's health care organizations can and must achieve a virtuous circle connecting work environments, individual quality of work life, and organizational performance. The following were among the 11 recommendations emerging from the study: (1) policymakers should provide a stable policy and funding environment in which to make workplace improvements; (2) although different health care unions and professional associations have unique needs, their leaders must develop a common, long-term workplace improvement agenda; and (3) managers should promote workplace cultures that value employees as assets and work to rebuild commitment and trust between employee and employer. (Contains 93 references.) (MN)
Descriptors: Change Strategies, Cooperative Planning, Educational Research, Employer Employee Relationship, Employment Practices, Foreign Countries, Health Services, Human Resources, Job Development, Labor Force Development, Literature Reviews, Models, Organizational Change, Organizational Climate, Organizational Effectiveness, Professional Associations, Quality of Working Life, Social Science Research, Strategic Planning, Synthesis, Systems Approach, Unions, Work Environment
For full text: http://www.cprn.com/docs/work/hcwc_e.pdf.
Publication Type: Reports - Evaluative
Education Level: N/A
Audience: Administrators; Practitioners
Sponsor: Ministry of Health, Ottawa (Ontario).
Authoring Institution: Canadian Policy Research Networks Inc., Ottawa (Ontario).
Identifiers - Location: Canada