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ERIC Number: ED465037
Record Type: Non-Journal
Publication Date: 2001-Nov
Pages: 116
Abstractor: N/A
Reference Count: N/A
Matching Applicants with Services: Initial Assessments in the Milwaukee County W-2 Program.
Gooden, Susan; Doolittle, Fred; Glispie, Ben
The initial client assessment procedures used by case managers in the Wisconsin Works (W-2) program in Milwaukee County, Wisconsin, were examined. Data were collected through the following activities: (1) observations of 100 financial and employment planner (FEP)-applicant intake interviews; (2) an examination of administrative data to learn how characteristics of the entering caseload and their initial tier placements may have changed over time; and (3) focus group sessions and interviews with FEPs and other agency staff to understand the approach to assessing clients. The following were among the key findings: (1) the initial tier placements for W-2 applicants changed substantially over the program's first 2 years, reflecting changing state policy, agency practice, and applicant characteristics; (2) some agencies differ in approach to client assessment, but much of the variation is by case manager; (3) case managers rely primarily on informal assessment to make initial tier placement decisions; (4) case managers face multiple demands on their time when conducting initial intake interviews and assessment and respond to those time pressures by relying on some simple guiding practices; and (5) case managers have no road map for assessing applicants with multiple, complex, long-term barriers to employment. A glossary is included. (Contains 21 references and 20 tables/figures/boxes.) (MN)
Manpower Demonstration Research Corporation, 16 East 34 Street, New York, NY 10016 ($8). Tel: 212-532-3200; Web site: For full text: /W-2MilwaukeeAssessments.pdf.
Publication Type: Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: Annie E. Casey Foundation, Baltimore, MD.; Rockefeller Foundation, New York, NY.; Joyce Foundation, Chicago, IL.; Kellogg Foundation, Battle Creek, MI.
Authoring Institution: Manpower Demonstration Research Corp., New York, NY.
Identifiers - Location: Wisconsin
Identifiers - Laws, Policies, & Programs: Temporary Assistance for Needy Families