ERIC Number: ED464556
Record Type: Non-Journal
Publication Date: 2000-May
Reference Count: N/A
Fall Term 1999 Nova Southeastern University Students Respond to a Broad-Based Satisfaction Survey. Research and Planning Report.
MacFarland, Thomas W.
In 1996, Nova Southeastern University (Florida) conducted surveys of student satisfaction with academic resources and services. This study replicated the prior survey process, collecting contemporary information from fall term 1999 students. The population for this survey consisted of all enrolled students at that time. In all, 3,366 students were targeted from a population of 17,954 students, and responses were received from 2,637. The statistics presented in this report provide evidence of the generally positive opinions that students have about Nova Southeastern University and its services. Of 44 statements asking for a rating of the University's services, 38 had a modal response of 4 (satisfied) or 5 (very satisfied). The lowest overall satisfaction was expressed in the area of student services. These findings should be useful for the University's planning process in the future. (Contains 17 tables and 12 references.) (SLD)
Descriptors: College Students, Educational Planning, Higher Education, Satisfaction, Services, Student Surveys
For full text: http://www.nova.edu/cwis/urp/pdfs/0009.pdf.
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Nova Southeastern Univ., Ft. Lauderdale, FL. Research and Planning.