ERIC Number: ED463700
Record Type: Non-Journal
Publication Date: 1999
The Vital Role of Task Teams: The Total Quality Management Approach on Restructuring Organizations.
Munoz, Marco A.
Teams are an important element of restructuring organizations because much of the work of the organization is being done in small units, the microcosms of organizations. Total Quality Management (TQM) is one way to analyze the importance of teamwork during restructuring. This paper describes the basic principles and tools of TQM and considers its use in the business and higher educational sector. Some essential issues regarding teams and teamwork in TQM are reviewed, and some conclusions are drawn based on research into TQM and well-functioning teams. A basic TQM tenet is that managers and supervisors must cease to be managers and become leaders who create an environment in which people can develop and apply their collective potential while working around their individual weaknesses. The success of the total quality and continuous improvement initiatives is based on the success of team members with regard to fulfilling their individual and group missions. (Contains 10 references.) (SLD)
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A