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ERIC Number: ED463519
Record Type: Non-Journal
Publication Date: 2002-Apr
Pages: 28
Abstractor: N/A
Reference Count: N/A
Macro and Micro Features of Informal Meetings: A Theoretical Framework.
Mangrum, Faye Gothard
This paper presents a comprehensive picture of informal problem solving (IPS) meetings where gatherings of workers meet around computer screens, at their desks, in doorways, and in halls to accomplish multiple work-related tasks. It attempts to uncover interactional details of informal meetings by providing a micro-analytic model of informal problem solving and describing the temporality of these meetings. This micro-analytic approach identifies the phases of talk in IPS meetings as: (1) the opening; (2) recurring retrospective/prospective (R/P) cycles; and (3) the closing. Given the extensiveness and relevance of informal meetings, it argues that formulating a theoretical framework for understanding these kinds of interactions in the workplace is particularly important for communication theorist. Contains 20 references. (Author/RS)
Publication Type: Reports - Evaluative; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A