This literature review is about the application of the ideas of Total Quality Management (TQM) in the academic side of higher learning institutions (classrooms). The methodology is solely document analysis. Findings show that TQM is a possible avenue for achieving national goals of quality for undergraduate and graduate education. The TQM classroom means a major shift from the traditional style of teaching and learning. Quality professors see themselves as guides for students, and quality students see themselves as active partners in their educational process. TQM is a possible systematic approach to improve quality in the higher education classroom continuously. (Contains 16 references.) (SLD)