ERIC Number: ED462885
Record Type: RIE
Publication Date: 1997
Total Quality Management in Higher Education: Applying Its Principles and Practices in the College Classroom.
Munoz, Marco A.
This literature review is about the application of the ideas of Total Quality Management (TQM) in the academic side of higher learning institutions (classrooms). The methodology is solely document analysis. Findings show that TQM is a possible avenue for achieving national goals of quality for undergraduate and graduate education. The TQM classroom means a major shift from the traditional style of teaching and learning. Quality professors see themselves as guides for students, and quality students see themselves as active partners in their educational process. TQM is a possible systematic approach to improve quality in the higher education classroom continuously. (Contains 16 references.) (SLD)
Publication Type: Information Analyses
Education Level: N/A
Authoring Institution: N/A