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ERIC Number: ED462618
Record Type: Non-Journal
Publication Date: 2001
Pages: 44
Abstractor: N/A
Reference Count: N/A
ISBN: ISBN-1-85338-698-7
Listening to Staff.
Davies, Peter; Owen, Jane
Levels of staff satisfaction across the United Kingdom's post-16 sector were examined by distributing a questionnaire at more than 80 further education colleges. The questionnaire elicited 9,515 responses. Study participants rated 38 statements on a 4-point scale. The questions focused on the following areas: (1) faculty members' perceptions of and relationship with their college; (2) their relationships with other staff; (3) their college's management style; (4) communication at their college; (5) their college's customers, and (6) their college's reputation, resources, and quality as a learning environment and as a workplace. More respondents were negative about their job and their college than were positive. Overall levels of satisfaction and job fulfillment appeared strongly linked to staff members' views as to whether the college "cared about them," whether they were valued, and whether they felt secure. Satisfaction was also strongly related to how effectively staff were communicated with, consulted, and involved in decision-making processes. The statements "My manager gives me the support I need to do my job effectively" and "Staff work well together in teams" received favorable ratings. Beacon and accredited colleges produced agreement ratings substantially higher than the average for the survey. (Twenty-one figures are included. The bibliography contains 10 references.) (MN)
Learning and Skills Development Agency, Citadel Place, Tinworth Street, London SE11 5EH, United Kingdom. Tel: 020 7962 1066; Fax: 020 7840 5401; Web site: For full text:
Publication Type: Numerical/Quantitative Data; Reports - Research
Education Level: N/A
Audience: Administrators; Practitioners
Language: English
Sponsor: Department for Education and Skills, London (England).
Authoring Institution: Learning and Skills Development Agency, London (England).
Identifiers - Location: United Kingdom