ERIC Number: ED462448
Record Type: Non-Journal
Publication Date: 1997
Reference Count: N/A
Indicators of Program Quality, Measures of Performance & Standards. Adult Basic Education and ESL Programs in NJ. Summary Report.
Merkel-Keller, Claudia; Streeter-Scrupski, Sandra
In 1992, adult education staff and adult literacy volunteer organizations developed 8 indicators of program quality to be used for evaluating adult basic education and English as a Second Language (ESL) programs in New Jersey. Performance standards were developed to match the standards. An evaluation was conducted to determine how the indicators and the developed measures and standards are used for program improvement, curriculum and instruction, staff development, enhancement of student performance, and workforce preparation. Staff from each of the state's 225 programs were invited to participate. A self-study guide was developed so that adult education directors could evaluate their programs in the context of the indicators and standards, and this guide became the basis of the interview protocol used in interviews at 87 program sites. Findings are grouped with each of the eight indicators. The field data strongly suggest that the eight indicators of program quality and the ancillary measures and performance standards form the framework of most, if not all, adult education programs in the state. Program directors have been striving to make their programs more responsive to student needs and to adhere to sound management practices. Findings also highlight the efficiency and effectiveness of programs that are part of a coordinated service delivery network and those that offer a continuum of comprehensive services. Appendixes list the program sites, provide interview results, and present a discussion of performance measurement, reporting, and improvement systems. (Contains 20 references.) (SLD)
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: New Jersey State Dept. of Education, Trenton.
Identifiers - Location: New Jersey