ERIC Number: ED462072
Record Type: Non-Journal
Publication Date: 2001-Oct-10
Reference Count: N/A
The Commons of the Tragedy: How the Internet Was Used by Millions after the Terror Attacks To Grieve, Console, Share News, and Debate the Country's Response.
Rainie, Lee; Kalsnes, Bente
This report presents the results of phone surveys that examined Internet use following the terrorist attacks of September 11, 2001. Findings include: (1) in the first days after the attacks, the number of people using the Internet fell; (2) overall usage was down, but the people using the Internet were surfing aggressively; (3) there was a rise in Internet use for getting news; (4) fewer people used the Internet for fun activities or for things unrelated to news right after the attack; (5) in the final weeks of September, patterns of Internet use were returning to average levels; (6) television was the primary news source and the telephone was the primary communications tool even for Internet users; (7) a third of Internet users posted or read comments about the attacks on an Internet bulletin board, chat room, or listserv; (8) about a third of Americans had some trouble placing phone calls on September 11, and 43% or Internet users had some trouble accessing Web sites; (9) a modest number of people said they found the Internet useful in the aftermath of the attacks; and (10) 11% of Americans cancelled or postponed travel plans. The report describes postings to discussion sites, ways that individuals responded to the attacks (e.g., displaying flags, donating money), and how people first learned about the attacks. (MES)
Descriptors: Computer Mediated Communication, Current Events, Internet, Mass Media, Telephone Surveys, Terrorism, Use Studies
For full text: http://www.pewinternet.org.
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Pew Internet and American Life Project, Washington, DC.