ERIC Number: ED460267
Record Type: Non-Journal
Publication Date: 1995-Mar
Reference Count: N/A
Conversations in the Workplace: An ESL Activity Guide.
Falagrady, Teresa; Gossard, Linda; Ingram, Pam; Snapp, Mary
This guide was designed to help English-as-a-second-language (ESL) instructors teach work-related language. All the language areas in the guide address communication situations that ESL students would be likely to encounter in the workplace. The guide is divided into departments at the worksite where conversations between non-native English speakers (who work in the health, manufacturing, and service industries) and native speakers might occur. These departments include the following: break room and cafeteria; central supply or warehouse; conference room or meeting room; employee resource center; environmental services; gift shop; hallway; health center; payroll and benefits; personnel or human resources; security; supervisor's or manager's office; training and development; union hall; and workfloor. Learning activities consisting of focus, level, activity, vocabulary, handout, and information sheets are included for each department. The guide also includes a list of workplace competencies in the categories of social interaction, health and safety, giving and receiving instructions, telephone communications, asking and answering questions and requests, and pay and benefits. (Contains a list of 72 resources.) (KC)
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Audience: Practitioners; Teachers
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Denver Public Schools, CO.