ERIC Number: ED460263
Record Type: RIE
Publication Date: 1997
Problem Solving. Workplace Improvement of Necessary Skills (WINS).
This workshop manual is intended for groups in the workplace. It leads the group step-by-step through problem-solving techniques based on both critical and creative thinking approaches to describe, analyze, plan, and act on a realistic shared understanding of the real problem and workable solutions. It begins with a problem-solving curriculum outline for the four steps of systematic problem solving: (1) describing the problem; (2) analyzing the cause; (3) finding solutions; and (4) action planning. It includes information sheets, questions to ask, and forms to fill in. (KC)
Publication Type: Guides - Classroom - Learner; Tests/Questionnaires
Education Level: N/A
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Washington State Board for Community and Technical Colleges, Olympia.
Note: Prepared by Community Colleges of Spokane's Training and Education Coordinating Center.