ERIC Number: ED459726
Record Type: Non-Journal
Publication Date: 2001-Aug
Reference Count: N/A
The Association of Research Libraries Statistics and Measurement Program: From Descriptive Data to Performance Measures.
Blixrud, Julia C.
The Association of Research Libraries (ARL) has collected descriptive data from its members for the better part of the 20th century. This data shows that as libraries' environments change to reflect increased interest in accountability and institutional outcomes. To account for this, an ARL New Measures Initiative has been established to develop different and innovative ways for library staff to describe the library's contributions to various institutions. The largest of the New Measures Initiatives to date is LibQUAL, a research and development project undertaken by ARL in collaboration with Texas A&M University to define and measure library service quality across institutions and to create useful quality-assessment tools for local planning, such as the evaluation of a library's collections-related services from the user's point of view. Another initiative, the E-metrics project, is an effort to explore the feasibility of collecting data on the usage of electronic resources. These new measures will assist libraries in moving away from data that just describe a library's input and output, and moving toward data than can help a library measure its own performance level over a period of time, both to benchmark with similar libraries and to improve that library's own operations. (Contains 20 references.) (MES)
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Associations, Library Services, Measurement Techniques, Research Libraries
For full text: http://www.ifla.org.
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A