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ERIC Number: ED459376
Record Type: Non-Journal
Publication Date: 2001-Sep
Pages: 4
Abstractor: N/A
Reference Count: N/A
E-Mail Counseling: Skills for Maximum Impact. ERIC/CASS Digest.
Collie, Kate; Mitchell, Dan; Murphy, Lawrence
Online counseling is a growing means of interaction for counselors and clients. This paper presents an interview among three counselors who simultaneously describe and demonstrate skills they use in their e-mail counseling practices. The interviewer and the interviewees all have been involved in the development of online counseling. The skills they have developed for asynchronous text-only communication are relevant to many types of distance therapeutic communication. The interview excerpts contain a discussion of these skills. (JDM)
ERIC Clearinghouse on Counseling and Student Services Clearinghouse, University of North Carolina at Greensboro, 201 Ferguson Building, P.O. Box 26171, Greensboro, NC 27402-6171. Tel: 336-334-4114; Tel: 800-414-9769 (Toll Free); Fax: 336-334-4116; Web site:; e-mail:
Publication Type: ERIC Publications; ERIC Digests in Full Text
Education Level: N/A
Audience: N/A
Language: English
Sponsor: Office of Educational Research and Improvement (ED), Washington, DC.
Authoring Institution: ERIC Clearinghouse on Counseling and Student Services, Greensboro, NC.