ERIC Number: ED459376
Record Type: Non-Journal
Publication Date: 2001-Sep
Reference Count: N/A
E-Mail Counseling: Skills for Maximum Impact. ERIC/CASS Digest.
Collie, Kate; Mitchell, Dan; Murphy, Lawrence
Online counseling is a growing means of interaction for counselors and clients. This paper presents an interview among three counselors who simultaneously describe and demonstrate skills they use in their e-mail counseling practices. The interviewer and the interviewees all have been involved in the development of online counseling. The skills they have developed for asynchronous text-only communication are relevant to many types of distance therapeutic communication. The interview excerpts contain a discussion of these skills. (JDM)
Descriptors: Computer Mediated Communication, Counseling, Counseling Techniques, Counselor Training, Electronic Mail, Internet, Interviews, Skills
ERIC Clearinghouse on Counseling and Student Services Clearinghouse, University of North Carolina at Greensboro, 201 Ferguson Building, P.O. Box 26171, Greensboro, NC 27402-6171. Tel: 336-334-4114; Tel: 800-414-9769 (Toll Free); Fax: 336-334-4116; Web site: http://ericcass.uncg.edu; e-mail: firstname.lastname@example.org.
Publication Type: ERIC Publications; ERIC Digests in Full Text
Education Level: N/A
Sponsor: Office of Educational Research and Improvement (ED), Washington, DC.
Authoring Institution: ERIC Clearinghouse on Counseling and Student Services, Greensboro, NC.