ERIC Number: ED458878
Record Type: Non-Journal
Publication Date: 2001
Reference Count: N/A
Diversity in the Library: A Way of Life. [Videotape].
Baltimore County Public Library, Towson, MD.
This videotape is intended to help library staff examine assumptions commonly made about people and realize that these assumptions can create barriers to outstanding public service. Designed for front-line and part-time staff, this 20-minute videotape showcases the basics of diversity training in the library. It uses scenarios taken directly from library workers' experiences, and proper reactions are discussed. By examining the scenarios and the solutions provided, viewers can see how to better serve their customers in this increasingly complex and diverse world. (AEF)
Descriptors: Cultural Pluralism, Library Personnel, Library Services, Public Service, Social Bias, Training, Videotape Recordings
Library Video Network, 320 York Rd., Towson, MD 21204 (20-minute, closed captioned videotape, Order no. 41055D, $99). Tel: 800-441-8273 (Toll Free); Fax: 410-887-2091; Web site: http://www.lvn.org.
Publication Type: Non-Print Media
Education Level: N/A
Authoring Institution: Baltimore County Public Library, Towson, MD.