ERIC Number: ED458399
Record Type: Non-Journal
Publication Date: 2001-Sep-12
Reference Count: N/A
Veterans' Employment and Training Service: Flexibility and Accountability Needed To Improve Service to Veterans. Report to the Chairman, Subcommittee on Oversight and Investigations, Committee on Veterans' Affairs, House of Representatives.
Nilsen, Sigurd R.
A study reviewed the efficiency and effectiveness of the Department of Labor's (DOL's) Veterans' Employment and Training Service's (VETS's) administration of the Disabled Veterans' Outreach Program (DVOP) and Local Veterans' Employment Representative (LVER) program. While veterans received priority employment services at one-stop centers, VETS did not collect appropriate data for determining the effectiveness of these services, including subsequent job retention and wages. VETS's oversight of the DVOP and LVER grants was inadequate. The agency did not have a comprehensive system in place to manage state performance in serving veterans. VETS did not communicate a consistent message to states on expected performance, nor did it have meaningful incentives to encourage states to perform well. VETS's monitoring of the DVOP and LVER grants was excessive and had little effect on service. The DVOP and LVER programs did not always operate well within the one-stop center environment because states did not have the flexibility to design their services for veterans in a way that best met the needs of employers and veterans. VETS had not adequately adapted to the one-stop center environment. Matters for congressional consideration and recommendations for executive action were identified. (Scope and methodology and comments from the Department of Labor are appended.) (YLB)
Descriptors: Adult Education, Career Centers, Data Collection, Disabilities, Education Work Relationship, Employment Programs, Employment Services, Federal Programs, Federal State Relationship, Government Role, Job Training, Management Systems, Performance, Program Administration, Program Effectiveness, Program Evaluation, Program Improvement, State Programs, Veterans, Veterans Education
U.S. General Accounting Office, P.O. Box 37050, Washington, DC 20013 (first copy free; additional copies $2 each; 100 or more: 25% discount). For full text: http://www.gao.gov/new.items/d01928.pdf.
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: General Accounting Office, Washington, DC.