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ERIC Number: ED457881
Record Type: Non-Journal
Publication Date: 1999-Aug
Pages: 37
Abstractor: N/A
Reference Count: N/A
Program and Course Taker Student Satisfaction Survey Report.
Perry, Janet
Since 1987, Fox Valley Technical College (FVTC) in Wisconsin has administered a student satisfaction survey to both the Appleton and Osh Kosh campuses. In 1993, FVTC began using the American College Testing (ACT) Program's Student Opinion Survey, Two-Year College Form. This survey elicits student opinions on college services, academic areas, admissions, rules and policies, facilities, registration, and general items. Both program students (students enrolled for credit) and course-takers (noncredit students) were surveyed; 787 program students and 526 course-takers completed the survey. Results for the 1999 survey include: (1) five of the 64 program-student ratings increased significantly from 1997 to 1999, including health services, instructor attitude toward students, and value of information provided by advisor; (2) five of the 64 program-student ratings also decreased significantly from 1997, including computer services, classroom facilities, business training facilities/equipment, industrial arts/shop facilities, and parking facilities; (3) 11 of the 32 course-taker student ratings increased significantly from 1997, including quality of instruction, course content, and class size; (4) all students' overall level of satisfaction with the college was very positive; (5) most program students were taking classes on the Appleton campus and were white, generally under age 21, single, and without children; and (6) most course-taker students were enrolled in courses throughout the district and were older than 29, female, white, and without children. (Includes numerous tables and a sample survey.) (EMH)
Publication Type: Numerical/Quantitative Data; Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Fox Valley Technical Coll., Appleton, WI.