ERIC Number: ED457324
Record Type: Non-Journal
Publication Date: 1999
Reference Count: N/A
From A to Z...Future@Work: An Employee Survival Guide for the 21st Century.
This document, which is intended for all employees from entry workers to company executives, examines the skills needed for survival in the 21st century workplace. The book contains 26 chapters arranged in an A to Z format. Selected chapter titles are as follows: "Attitude: Why Is Managing Your Attitude Part of Your Job?"; "Customers: Why Internal and External Customers Are Important"; "Do It Now: Why 'Do It Now' is the Foundation for Tomorrow"; "Education: Why Educating Is More Than Talking"; "Facts: "Why Aren't People Listening to What You Have To Say?"; "Goals: How Goals Can Help Define Your Future"; "Habits: Why You Inevitably Are What You Repeatedly Do"; "Improve Continuously: Why 'Good Enough' Isn't"; "Keep: How Consistent Note Taking Can Improve Your Future"; "Listen: Is Listening More Important Than Speaking?"; "Measure: If You Don't Measure You Are Only Guessing"; "Next: Why Some People Need To Be Supervised"; "Obstacles: Are Obstacles and Problems the Same Thing?"; "Process: How To Manage Quality through Process Improvement"; "Root Cause: What Is a Symptom? What Is a Root Cause?"; "Teams: What Type of Decisions Should Be Assigned to a Team?"; "Undercapitalize: What Are You Investing in Your Future?"; and "Zero Defects: Is 99% Good Enough?" (MN)
Descriptors: Behavior Change, Career Development, Career Education, Career Planning, Communication Skills, Communicative Competence (Languages), Competence, Cooperation, Decision Making, Education Work Relationship, Educational Needs, Employer Employee Relationship, Employment Qualifications, Futures (of Society), Goal Orientation, Guides, Habit Formation, Human Capital, Individual Development, Individualism, Interpersonal Competence, Interpersonal Relationship, Job Performance, Job Skills, Listening Skills, Measurement Techniques, Notetaking, Problem Solving, Professional Development, Quality Control, Self Actualization, Self Expression, Speech Communication, Supervisor Supervisee Relationship, Teamwork, Values, Values Clarification, Work Attitudes
Hickory Street Press, 3572 Oak Park Drive, Saline, MI 48176-9363 ($19.95). Tel: 734-944-4488; Fax: 734-429-2362; e-mail: HickoryPress@aol.com; Web site: http://www.futureatwork.com/.
Publication Type: Books; Guides - Classroom - Learner
Education Level: N/A
Authoring Institution: N/A