ERIC Number: ED456338
Record Type: Non-Journal
Publication Date: 2000
Reference Count: N/A
Manufacturing Advantage: Why High-Performance Work Systems Pay Off.
Appelbaum, Eileen; Bailey, Thomas; Berg, Peter; Kalleberg, Arne L.
A study examined the relationship between high-performance workplace practices and the performance of plants in the following manufacturing industries: steel, apparel, and medical electronic instruments and imaging. The multilevel research methodology combined the following data collection activities: (1) site visits; (2) collection of plant performance data; (3) extensive interviews with managers and union officials; and (4) surveys of blue-collar employees, supervisors, and white-collar employees. The study focused on the following topics: (1) manufacturing in the 21st century; (2) discretionary effort and the organization of work; (3) market dynamics and work organization in the steel, apparel, and medical electronic instruments and imaging industries; (4) workplace transformation and its effects on plants and workers; (5) measurement of the components of a high-performance work system; (6) performance effects of high-performance work systems; (7) the relationship between high-performance work systems and worker outcomes; (8) the effect of high-performance practices on earnings; and (9) the relationship between work systems and productivity growth. The study produced hard evidence that high-performance workplace practices, including employee empowerment and shop-floor participation, are not only good for workers but are also a major source of competitive advantage for companies. (Thirty-eight tables/figures are included. The bibliography contains 202 references.) (MN)
Descriptors: Biomedical Equipment, Blue Collar Occupations, Case Studies, Economic Impact, Employee Attitudes, Employer Attitudes, Employer Employee Relationship, Employment Practices, Fashion Industry, Income, Industrial Structure, Job Performance, Labor Market, Labor Relations, Manufacturing Industry, Measurement Techniques, Metal Industry, Organizational Change, Organizational Climate, Organizational Development, Performance Factors, Productivity, Salary Wage Differentials, Systems Approach, Trend Analysis, Unions, White Collar Occupations, Work Attitudes, Work Environment, Work Experience
Cornell University Press, P.O. Box 6525, Ithaca, NY 14851-6525 (cloth: ISBN-0-8014-3765-2, $47.50; paper: ISBN-0-8014-8655-6, $19.95). Tel: 607-277-2211; Fax: 800-688-2877 (Toll Free); Web site: http://www.cornellpress.cornell.edu/.
Publication Type: Books; Reports - Research
Education Level: N/A
Authoring Institution: Economic Policy Inst., Washington, DC.