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ERIC Number: ED456304
Record Type: Non-Journal
Publication Date: 2001-Mar
Pages: 13
Abstractor: N/A
Reference Count: N/A
Keeping the Bosses off My Back: Power and Knowledge in First Line Management Discourse.
Reid, Zoe
Since many first line managers (FLMs) have not participated in formal learning, how they make sense of their roles and the training they are doing is significant. A relationship between inadequate literacy skills and ability to do a job is assumed. Language, literacy, and numeracy must be understood in terms of social practice and creation of social identities. Important to this view is how power and knowledge are used to construct social identities and social practice. Discourse (a set of related social practices that includes interacting, speaking, writing, reading, and valuing a particular social identity) is an important concept in broadening the view of language and literacy. The new work order of fast capitalism has changed organizations. Competencies FLMs need to fulfill their changing role have been identified and provide a starting point to view construction of a fast capitalist discourse of first line management. FLMs' opinions on what training would be helpful in the workplace, how it would help in the job, and what would be different as a result of training have been used to identify social practices FLMs construct in forming their own social identities in the discourse of first line management. Data suggest FLMs' current social practice in the discourse of the work area is determined by downsizing and the casualization of the work force, compliance with government legislation, and satisfying the productivity outcomes of the organization. Training can give participants the opportunity to identify literacies they need to operate in the discourse. (Contains 10 references.) (YLB)
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Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia