These proceedings contain 75 papers from information sessions that address important human factors in distance education from several perspectives, including implementation planning, management and policy, instructional design, teaching methods, faculty development, learning environments, learner supports, and evaluation. Among the papers are: "Best Practices in Strategic Planning and Implementation" (Abbiatti, Decuir); "Who's on the Line?" (Adria, Woudstra); "Creating a Virtual Learning Community" (Ahearn, Blunt); "Don't Just Have Talking Heads" (Allers, Hays); "Learning Strategies Used by Distance Education Students" (Ally); "State Educational Institutions Granted Immunity for Patent and Trademark Infringement" (Armatas); "Shifting from Resident to Synchronous Web-Based Training" (Arnold, Palmore); "Accrediting General Education in Distance Learning Bachelor's Degree Programs" (Baker, Lucas); "How To Correlate Multi-Media Presentations with Interactive Student Guides" (Barnes, Clark); "Conversion of an Intensive Clinical-Based On-Campus Program to a Web-Based Distance Learning Format" (Bill); "Aviation Skills Training in the Army National Guard" (Bond, Pugh); "Adapting e-learning Tools from Educational to Training Environments" (Bonk, Wisher); "University of Wisconsin Pilot Dairy Distance Education" (Brannstrom, Cates); "Videoconferencing in the Nation's 5th Largest Public School System" (Butler-Pearson); "Online Faculty Workshops" (Campbell); Building a Learning System Using a Combination of Classroom and Distance Learning" (Campbell, Merchant); "Tutor Personality as a Contributing Factor of Teaching Effectiveness in Distance Education" (Chan); "Hong Kong Adult Education Concerns for Internet Technology" (Bruce, Venus); "Using WebCT to Redesign a Large Lecture Freshman Class" (Cole et al.); "Helping Faculty Design Effective Online Courses" (Darden, Greer); "National Guard Bureau Distributive Training Technology Project" (Donovan); "Supporting and Hosting Web-Based Learning Systems in the University of Wisconsin System" (Douglas); "Creating Successful Online Discussions" (Draves); "Strategies, Protocols, and Policies for Student Management in Online Courses" (Fleck, McQueen); "Adding Up the Distance" (Foshay, Perez); "Adapting Traditional Instruction to Distance Learning" (Gallmann, Kagle); "The UT System MBA Online Adventure" (Gaulden, Hardy); "Collaborative Distance Learning for Advanced French Oral Proficiency in Professional Contexts" (Germain-Rutherford, Halzen); "Model-Centered Instruction" (Gibbons, Willden); "Building Web-Based Instructors" (Giles, Thompson); "Using the Seven Principles of Good Practice to Evaluate Online Courses" (Graham et al.); "Designing a World Wide Web Project Using Streaming Video" (Greenberg); "Transforming Faculty Development Workshops into Learner-Centered Experiences" (Guan et al.); "There's Nothing Virtual About It" (Hardy et al.); "Captivating Your Audience from a Distance" (Horton, Haywood); "Problem-Based Learning in an On-line Course" (Ingebritsen, Cheaney); "Instructional Television in Wisconsin" (Jeffers et al.); "Relationship of Group Processes to Virtual Learning Team Performance" (Johnson et al.); "Interactive Television" (Kopitzke, Nickels); "Activity-Based Costing Models" (Kraenzel, Smith); "We're in This Together" (Lawson et al.); "Bridging the Gap Between Practice and Knowledge" (Lewis et al.); "Case Study of a Large-Scale Use of Asynchronous, Multinational, Collaborative Learning at the Graduate Level" (Lopez-Islas et al.); "Why You Need a Training Management System and How to Get the Right One" (McCaffrey et al.); "<Your Course Here>" (Mealy, Reeser); "Building Online Learning Communities in a Graduate Program in Adult Education" (Merrill); "Use of a Social-Behavioral Model in the Development of a Distance Course for Adults with Vision Loss" (Moisey); "Selecting Pedagogical Methods Based on Learning Requirements" (Molenda); "Satisfying the Stakeholders" (Molenda et al.); "Key to a Dynamic Learning Environment" (Moran); "Distance Education and Copyright Law" (Morgan); "Teacher Training and Support for Web-Supplemented and Web-Baseed Instruction in Secondary Schools" (Olina et al.); "Using the Internet to Offer Post-Baccalaureate Continuing Education Units" (Oliver, Cupp); and "Minimum Technical Competencies Required of Students in a Distance Education Course" (Osika, Sharp). Seven workshop papers are also provided. (YLB)