ERIC Number: ED456160
Record Type: RIE
Publication Date: 2001-Apr
Which Learner Readiness Factors, Online Features, and CMC Related Learning Approaches Are Associated with Learner Satisfaction in Computer Conferences?
Gunawardena, Charlotte N.; Duphorne, Patsy L.
This study tested the Adult Distance Study through Computer Conferencing (ADSCC) model developed by D. Eastmond (1994) to determine if learner readiness, online features, and computer mediated communication (CMC)-related learning approaches are associated with learner satisfaction in an academic computer conference. Participants were 50 students from 5 universities who participated in an inter-university virtual conference and completed the research instrument. All three variables were correlated with learner satisfaction, and online features emerged as the best predictor of learner satisfaction. Results indicate interrelationships between the three variables. The ADSCC model was a good predictor of learner satisfaction, and it provided a useful framework for understanding learner satisfaction by showing how to categorize the different components that influence satisfaction in an academic computer conference. The study also examined learner profiles for those who were more satisfied and less satisfied with the computer conference. (Contains 4 tables and 22 references.) (Author/SLD)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Educational Research Association (Seattle, WA, April 10-14, 2001).