ERIC Number: ED455791
Record Type: Non-Journal
Publication Date: 2000-Oct
Reference Count: N/A
Heuristic and Formative Evaluation: A Case Study Illustrator of a New Technique.
Schnackenberg, Heidi L.; Chin, Kevin; Luppicini, Rocci J.
As the value of media-delivered information is increasingly emphasized as a powerful instructional tool, user knowledge gains are being more frequently investigated. Formative evaluation techniques that assess learning are often employed. While it is important to appraise this aspect of an instructional program or Web site, it is also necessary to investigate the functionality of the electronic characteristics of the same program. Heuristic evaluation techniques are rapidly becoming the evaluation method of choice to assess this aspect of instructional programs. The two areas-functionality and learning-are rarely both assessed within the same evaluation due to time, money, and methodological constraints. A new type of evaluation needs to evolve to keep current with new design and development strategies. The purpose of this study is to further investigate the use of heuristic evaluation, in conjunction with formative evaluation, as a methodology for assessing instructional Web sites. Through this type of mixed methodology, not only can attitude, user interface, and navigation issues be explored, learning and instructional strategies can be investigated as well. An evaluation of this nature, illustrating the proposed methodology, is described in the case study discussed in this paper. (Contains 19 references.) (Author/AEF)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A