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ERIC Number: ED454375
Record Type: Non-Journal
Publication Date: 2000-Nov
Pages: 101
Abstractor: N/A
Reference Count: N/A
Illinois Occupational Skill Standards: Housekeeping Management Cluster.
Illinois Occupational Skill Standards and Credentialing Council, Carbondale.
This document contains 44 occupational skill standards for the housekeeping management occupational cluster, as required for the state of Illinois. Skill standards, which were developed by committees that included educators and representatives from business, industry, and labor, are intended to promote education and training investment and ensure that students and workers are trained to meet industry standards benchmarked to international competitors. The standards include work to be performed, conditions of performance, performance criteria, performance elements, and performance assessment criteria (product and process). The 44 standards of the housekeeping management occupational cluster are grouped into the following nine areas: (1) safety and security; (2) customer relations; (3) inventory; (4) guestroom cleaning; (5) public area cleaning; (6) back of the house cleaning; (7) financial; (8) scheduling; and (9) housekeeping mid-management. The document's introductory section provides information on skill standard development and requirements, occupational earnings and employment information, and performance skill levels. Five appendixes include a glossary of 24 terms and lists of members of the Illinois Occupational Skill Standards and Credentialing Council (IOSSCC), the IOSSCC Hospitality Subcommittee, the IOSSCC Housekeeping Management Cluster Standards Development Committee, and workplace skills. (KC)
Curriculum Publications Clearinghouse, Western Illinois University, Horrabin Hall 46, 1 University Circle, Macomb, IL 61455-1390. Tel: 800-322-3905 (Toll Free); Fax: 309-298-2869, e-mail: For full text:
Publication Type: Guides - Non-Classroom; Legal/Legislative/Regulatory Materials
Education Level: N/A
Audience: N/A
Language: English
Sponsor: Illinois State Board of Education, Springfield.
Authoring Institution: Illinois Occupational Skill Standards and Credentialing Council, Carbondale.
Identifiers - Location: Illinois