ERIC Number: ED453877
Record Type: Non-Journal
Publication Date: 2000-Nov
Reference Count: N/A
Evaluation of NVCC Counseling and Career Center Services. Research Report.
Northern Virginia Community Coll., Annandale. Office of Institutional Research.
This report presents the findings from the Student Development Survey administered to Northern Virginia Community College (NVCC) students in the spring 2000 semester. The survey was distributed to students in 23 randomly selected classes at the 5 NVCC campuses. Although the survey sought feedback concerning student satisfaction with NVCC counseling services, student activities services, and admissions and record services, only findings pertaining to the Counseling and Career Center Offices section of the survey are presented in this report. Respondents were asked to evaluate the quality of six services provided by the counseling and Career Center Offices: transfer information, academic advising, career counseling, job referral information, personal counseling, and counseling for students with disabilities. Based on 405 responses, findings include: (1) the areas of transfer information, academic advising, personal counseling, and counseling for students with disabilities received ratings of "good" or "excellent" from the majority of the respondents (51% to 75%); (2) 91% of the respondents stated they were treated in a courteous manner by the staff at the Counseling and Career Center Offices; (3) the majority of the respondents rated the overall quality of services as average or better; and (4) there were few differences among the respondents from different campuses or those enrolled in ELI (English Language Institute) courses. Contains 40 tables and 8 figures. (JA)
Publication Type: Numerical/Quantitative Data; Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Northern Virginia Community Coll., Annandale. Office of Institutional Research.