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ERIC Number: ED453789
Record Type: Non-Journal
Publication Date: 2001-Feb
Pages: 68
Abstractor: N/A
Reference Count: N/A
Telecommunications: Characteristics and Choices of Internet Users. Report to the Ranking Minority Member, Subcommittee on Telecommunications, Committee on Energy and Commerce, House of Representatives.
Czerwinski, Stanley J.
This study examined the demographic characteristics of Internet users compared with those of the general U.S. population, the characteristics of areas where broadband Internet transport is available and of consumers who selected a broadband transport provider, and the factors influencing consumers' choice of an ISP (Internet service provider) and how consumers rate the importance of content and applications offered by their ISP or over the Internet. Two groups of current Internet users, age 18 and over, were sampled--a group intended to be representative of the U.S. Internet-user population and a group living in geographic areas that were believed to have at least one broadband option available. Results indicated that: (1) significant demographic differences exist between Internet users and the general U.S. population; (2) broadband transport via DSL and cable modem was most prevalent in large metropolitan areas and wealthy areas; and (3) Internet users most often consider price and content when selecting an ISP and rank e-mail and World Wide Web surfing as the most important Internet applications. Copies of the survey with results for each of the groups sampled are appended. (MES)
U.S. General Accounting Office, P.O. Box 37050, Washington, DC 20013 (first copy free; additional copies $2 each). Tel: 202-512-6000; Fax: 202-512-6061; TDD: 202-512-2537; e-mail:; Web site:
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: Policymakers
Language: English
Sponsor: N/A
Authoring Institution: General Accounting Office, Washington, DC.