ERIC Number: ED452748
Record Type: Non-Journal
Publication Date: 2001-May
Reference Count: N/A
The Management of Student Administration: A Guide to Good Practice.
Higher Education Funding Council for Wales, Cardiff.; Higher Education Funding Council for England, Bristol.; Scottish Higher Education Funding Council, Edinburgh.
This report is intended to help institutions review their arrangements for student administration through comparisons with generally recognized good practice and with specific developments and experience in the sector. This study from which the information on good practices was derived was conducted through visits to 11 pilot institutions to review their present practices, and other institutions contributed information in areas in which they had particular expertise. Because the acquisition of suitable management information systems is the greatest problem facing institutions in the area of student administration, approaches taken by different institutions are reviewed. No one best system has been identified that meets the needs of all institutions. Nor is there a model organizational structure for delivering an effective student administration function. The report examines the advantages and disadvantages of centralized versus devolved systems. Suggestions are given for policies and procedures that reflect the different needs of use groups. The report also examines key principles of good practice relating to processing student information in the areas of recruitment, admissions, registration, records and tracking, and examinations. Suggestions are also given for internal and external reporting, customer services and communications, data protection issues and archiving, and independent review. A self-assessment guide is included to help institutions assess their existing practices against identified good practice. Approaches to student administration are undergoing significant changes because of a range of factors. As a result, institutions should consult widely to explore solutions that will meet their particular needs. Three appendixes (annexes) describe the study methodology and list project members and participating institutions. (SLD)
Descriptors: Administrator Role, College Students, Educational Administration, Educational Practices, Foreign Countries, Higher Education, Student Records
Corporate Communications Department, Higher Education Funding Council for England. Northavon House, Coldharbour Lane, Bristol, BS16 1QD, England; Tel: 0117-931-7035; Fax: 0117-931-7463; Web site: http://www.hefce.ac.uk.
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: Higher Education Funding Council for Wales, Cardiff.; Higher Education Funding Council for England, Bristol.; Scottish Higher Education Funding Council, Edinburgh.
Identifiers - Location: United Kingdom