ERIC Number: ED451900
Record Type: Non-Journal
Publication Date: 2000-Aug
Reference Count: N/A
Recruitment, Training, and Retention of Volunteers in Youth-Serving Organizations: A Review of the Literature. Working Paper.
Noting a paucity of research on volunteerism, this report examines research on volunteer recruitment, training, and retention, particularly in youth-serving organizations that rely on volunteers to accomplish their missions. The report also proposes questions for further research. The report notes that while the number of individuals volunteering has increased in the United States in the late 1990s, the average number of hours volunteered by individuals has decreased. Data to support a particular profile of the typical volunteer are lacking, and practitioners are recommended to develop volunteer profiles at the agency or organization level. Motives for volunteering are then examined; it is suggested that there are intricate and layered links between volunteer recruitment, training, and retention that merit further study. Some volunteer training is grounded in sound pedagogical and psychological theory, some appears to have simply evolved. Some studies have linked volunteer commitment to their participation in determining training needs and methods. The report notes that although no clear consensus could be gleaned from research on volunteer retention, some correlations between retention and organizational structure, volunteer motives, and volunteer management merit further study. The findings of a 4-year evaluation of the Big Brothers/Big Sisters of America programs are cited as useful to other youth-serving organizations. The report concludes by asserting that reviewing the research literature has underscored the difficulty of designing studies that will provide useful data to the field and has shown that volunteer recruitment, training, and retention are interrelated in complex ways. (Contains 45 references.) (KB)
Descriptors: Literature Reviews, Mentors, Research Needs, Voluntary Agencies, Volunteer Training, Volunteers, Youth Agencies, Youth Programs
Chapin Hall Center for Children, University of Chicago, 1313 East 60th Street, Chicago, IL 60637; Tel: 773-753-5900; Fax: 773-753-5940; Web site: http://www.chapin.uchcago.edu (Publication No. PS-27).
Publication Type: Information Analyses
Education Level: N/A
Sponsor: Elizabeth Morse Charitable Trust, Chicago, IL.; Prudential Foundation, Newark, NJ.
Authoring Institution: Chicago Univ., IL. Chapin Hall Center for Children.