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ERIC Number: ED449371
Record Type: Non-Journal
Publication Date: 2000-Sep
Pages: 7
Abstractor: N/A
Reference Count: N/A
The Use of Information and Communication Technologies in the Connexions Service. Report on a NICEC/CRAC/Guidance Council Invitational Policy Consultation Held on 20-21 September 2000 at Madingley Hall, Cambridge. Conference Briefing.
Offer, Marcus; Watts, Tony
This report records the main themes of the discussions and recommendations made at a policy consultation on the Connexions Service. Section 1 examines the current use of information and communication technologies (ICT) in relation to relevant forms of personal information, advice, and guidance leading to personal development for young people aged 13-19. It reports that over 150 items of software relevant to career education and guidance (CEG) are currently available; hundreds of websites offer help and advice; and Connexions will be delivered through ICT (among other means) have a website, and issue a CD-ROM. Section 2 explores the issues and creative possibilities in developing the role of ICT as a "tier" within the Connexions Service, including its relationship with face-to-face services for young people. Key issues on service delivery are divided among these topics: access, engaging the users, meeting the demand, targeting the service, levels of service, involving young people, and confidentiality. Section 3 identifies the measures needed to assure the accessibility, impartiality, confidentiality, and quality of technically mediated services within Connexions. These issues are addressed: national or local provision, a new building or "in-fill," quality standards, and ICT and the personal advisor. Twelve recommendations are made. (YLB)
National Institute for Careers Education and Counselling, Sheraton House, Castle Park, Cambridge, CB3 0AX; Tel: 01223 460277; Fax: 01223 311708; E-mail:; Web site:
Publication Type: Opinion Papers; Reports - Descriptive
Education Level: N/A
Audience: Counselors; Policymakers; Practitioners
Language: English
Sponsor: Department for Education and Employment, London (England).
Authoring Institution: Careers Research and Advisory Centre, Cambridge (England).; National Inst. for Careers Education and Counselling, Cambridge (England).
Identifiers - Location: United Kingdom (Great Britain)