ERIC Number: ED448843
Record Type: Non-Journal
Publication Date: 2000
Reference Count: N/A
Rogue Community College Student Satisfaction Survey, Winter 2000. Management Report: ABE/GED Program.
The report discusses the winter 2000 student satisfaction survey at Rogue Community College (RCC) (Oregon). The annual survey is an important tool by which the college measures its achievement in the areas of services, classes, and facilities. The primary purpose of the study is to obtain feedback from attending students regarding the issues that impact their ability to focus on learning. It includes representative verbatim comments and suggestions for improvement. The Institutional Effectiveness Task Force (IETF) oversees the development, administration, and tabulation of the survey, as well as distribution of the survey management reports and recommendations to appropriate RCC managers. In both ABE/GED surveys, the areas of primary interest are the same: access to information about RCC (services and programs offered); getting started in ABE/GED (registration, orientation, assessment, etc.); and attending classes (time, location, class schedules, parking, etc.). On the whole, ABE/GED students are satisfied and enthusiastic about their learning experience. Most students like their instructors and believe the faculty and staff are helpful, friendly, and supportive. The relatively few negative comments and suggestions for improvement center mainly on easier access to information, confusion with getting started, parking at some locations, and a desire for more classes. Contains Sample Summary and Questionnaire. (JA)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Rogue Community Coll., Grants Pass, OR.