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ERIC Number: ED448364
Record Type: Non-Journal
Publication Date: 2000
Pages: 318
Abstractor: N/A
Reference Count: N/A
ISBN: ISBN-91-7219-876-1
ISSN: ISSN-1102-7517
Turning Processes: The Change of Representations in Consultee-Centered Case Consultation. Linkoping Studies in Education and Psychology No. 74.
Hylander, Ingrid
This study investigates sudden changes in the consultee-centered case consultation method. Three types of sudden changes in consultation were identified: (1) turnings, (2) turning points, and (3) shifts. The first part of this study explores the turning of the consultee's representation of his/her interaction to the client. The second part considers the interaction between the consultee and the consultant, and describes how the process oscillates between three interaction modes: discharge-confirm, display-concern, and discover-challenge. The third part explores how the consultation process starts to move again through sudden shifts after having been stuck. Data were collected from interviews with consultants and consultees, who were teachers in Swedish child care, pre-school, and school settings; and who had turned to psychological consultants about problems with children. The results are a conceptualization of the turning process in consultee-centered case consultation. Consultation is seen as a process oscillating between approaching and moving away from the originally presented problem. The consultant's interaction varies between the interaction modes from being non-directive following the consultee to being directive and in charge of the process. Not only do the consultee's presentation and representation of the interaction to the client change, but also the consultant's presentation and representation. (Contains 20 tables, 28 figures, and 229 references.) (JDM)
Department of Education and Psychology, Linkoping University, SE 581 83 Linkoping, Sweden.
Publication Type: Information Analyses; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: Swedish Council for Social Science Research, Stockholm.
Authoring Institution: Linkoping Univ. (Sweden). Dept. of Education and Psychology.
Identifiers - Location: Sweden