ERIC Number: ED446799
Record Type: Non-Journal
Publication Date: 2000
Retention and Its Impact on Institutional Effectiveness at a Large Urban Community College.
Rajasekhara, Koosappa; Hirsch, Terry
This paper examines two types of retention, semester and annual, and how they vary by student status, gender, race, program, degree sought, and age. The Noel-Levitz Student Satisfaction Inventory, together with the faculty and student focus groups, provided valuable data to draw up strategies to improve retention and thus contribute to overall institutional effectiveness. The main source for the data is from The Community College of Baltimore County (MD). Three-year data (fall-to-fall and fall-to spring) were used for the trend analysis. The retention rate of students from fall-to-spring (semester) was generally higher than from fall-to-fall (annual). The semester retention rate for full-time students was significantly higher than for part-time students. Retention rates were generally higher among females, whites, and students who had declared their majors or sought an AA-degree or certificate. The annual retention rate among full-time students was higher than part-time students. The highest retention rate was observed among students who were 60 and over. The focus group results supported several of the Noel-Levitz Survey findings. For example, the areas that supported the survey findings were financial aid, advising, registration process, student safety, parking, and career guidance. The focus group also identified areas that needed additional attention: support for evening students, availability of full-time faculty, class cancellations, and additional information on Learning First. (VWC)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: Baltimore Community Coll., MD.