ERIC Number: ED445275
Record Type: Non-Journal
Publication Date: 2000
Reference Count: N/A
Communication and Catering Competencies: A Case Study of Literacy and Numeracy Inclusion in a Training Package. Implementation of the Hospitality Training Package and the Effects of the Inclusion of Literacy and Numeracy in Industry Standards in the Training Package, in Relation to Regional and Rural Centres.
Millar, Pat; Falk, Ian
The implementation of the Australian national training package for hospitality occupations in Tasmania and the effects of inclusion of literacy and numeracy competencies in the training package were examined in a case study. Data were gathered through a literature review, analysis of the hospitality training package, workplace data, and discussions and interviews with seven trainers, three representatives of the adult literacy sector and one executive officer from each of the following agencies: Tasmanian Community, Property and Health Services Industry Training Board, Inc.; Tasmanian Tourism and Hospitality Industry Training Board; and Office of Vocational Education and Training. Major findings included the following: (1) trainers have had insufficient time to address the major shift from curriculum-based to training package-based training; (2) no major changes have occurred in training delivery to regional and rural trainees or in assessment modes; (3) strategies for dealing with language, literacy, and numeracy have not been an initial priority with trainers; and (4) the training package's dominant discourse derives from the context of vocational education and training. (The bibliography lists 34 references. An examination of literacy and numeracy competencies in the training package's units and a discourse analysis of the five core units are appended.) (MN)
Descriptors: Academic Standards, Adult Basic Education, Adult Learning, Adult Literacy, Case Studies, Communication Skills, Competence, Competency Based Education, Curriculum Development, Delivery Systems, Discourse Analysis, Education Work Relationship, Foreign Countries, Fused Curriculum, Hospitality Occupations, Instructional Effectiveness, Instructional Materials, Integrated Curriculum, Labor Force Development, Learning Modules, Literacy Education, Literature Reviews, Material Development, National Curriculum, Numeracy, Outcomes of Education, Regional Planning, Rural Areas, Rural Education, Training Methods, Vocational Education
Language Australia or ARIS, GPO Box 372F, Melbourne VIC 3001, Australia, Tel: 61 3 9926 4779, Fax: 61 3 9926 4780, E-mail: firstname.lastname@example.org, Web site: http://sunsite.anu.edu.au/language-australia ($13.20 Australian).
Publication Type: Reports - Evaluative
Education Level: N/A
Sponsor: Australian Dept. of Employment, Education, Training and Youth Affairs, Canberra.; Australian National Training Authority, Brisbane.
Authoring Institution: Adult Literacy and Numeracy Australian Research Consortium, Melbourne (Victoria). Victorian Centre.
Identifiers - Location: Australia