ERIC Number: ED445188
Record Type: Non-Journal
Publication Date: 2000
Reference Count: N/A
Demands of Training: Australian Tourism and Hospitality.
Qualitative research was conducted as part of a four-industry project studying operation of training markets, one of which was Australian tourism and hospitality (T&H). Semi-structured interviews were conducted with 23 individuals representing stakeholder groups. Interviews were conducted across Queensland, Victoria, and South Australia and discussed 3 levels of training: entry, vocational education and training (VET) for workers, and VET for unemployed and disadvantaged. Findings were that policymakers and stakeholders generally believe increased training will lead to increased profitability for the T&H industry; T&H enterprises do not greatly value formal training acquired by individuals prior to employment; enterprises go to considerable effort to ensure that persons they employ have the necessary personal attributes to contribute to success of the enterprise; and the extent and type of training conducted by enterprises within the T&H industry has shifted. The study concluded the characteristics of the enterprise contribute to variation in skill requirements and training methods; prevocational training and attainment of qualifications are important for only some sections of the T&H industry; personal skills and attributes are more important than technical skills for people wanting to enter the T&H workforce; and flexible training arrangements are required if the T&H industry and enterprises are to continue to develop. (Contains 13 references.) (YLB)
Descriptors: Adult Education, Developed Nations, Disadvantaged, Education Work Relationship, Educational Needs, Educational Research, Employment Qualifications, Foreign Countries, Hospitality Occupations, Individual Characteristics, Job Skills, Job Training, Outcomes of Education, Postsecondary Education, Qualitative Research, School Business Relationship, Secondary Education, Tourism, Unemployment, Vocational Education
National Centre for Vocational Education Research, 252 Kensington Road, Leabrook, South Australia 5068, Australia; Tel: 08 8333 8400, Fax: 08 8331 9211, E-mail: firstname.lastname@example.org; Web site: http://www.ncver.edu.au (ISBN: 0-87397-609-6 (print) $9.90 Australian). For full text: http://www.ncver.edu.au/cgi-bin/gda.pl?id=1618/research/core/cp9813.pdf.
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: National Centre for Vocational Education Research, Leabrook (Australia).
Identifiers - Location: Australia