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ERIC Number: ED444407
Record Type: Non-Journal
Publication Date: 2000-Apr
Pages: 37
Abstractor: N/A
Quality on the Line: Benchmarks for Success in Internet-Based Distance Education.
Phipps, Ronald; Merisotis, Jamie
This study identifies 24 benchmarks considered essential to ensuring excellence in Internet-based distance learning, as used by the following six institutions which are leaders in distance education: Brevard Community College (Florida); Regents College (New York); University of Illinois at Urbana-Champaign; University of Maryland University College; Utah State University; and Weber State University (Utah). The benchmarks are divided into seven categories: (1) institutional support; (2) course development; (3) teaching/learning; (4) course structure; (5) student support; (6) faculty support; and (7) evaluation and assessment. The study seeks to ascertain the degree to which the benchmarks are actually incorporated in the policies and practices of the institutions, and how important the benchmarks are to faculty, administrators, and students. Quantitative information for the study was derived from a Likert-scale survey, and qualitative information was derived from in-depth interviews. The report concludes that, for the most part, the benchmarks are considered important and that the institutions strive to incorporate them into their policies, practices, and procedures. Appendixes contain institutional profiles and detailed survey results. (Contains 26 references.) (RH)
Institute for Higher Education Policy, Suite 400, 1320 19th St. NW, Washington, DC 20036; Tel: 202-861-8223; Fax: 202-861-9307; E-mail:; Web site:
Publication Type: Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: National Education Association, Washington, DC.
Authoring Institution: Institute for Higher Education Policy, Washington, DC.