ERIC Number: ED443341
Record Type: Non-Journal
Publication Date: 1999-Mar
Reference Count: N/A
Satisfaction with College as Viewed by BSU and Other Four Year College Students. Research Report.
Belcheir, Marcia J.
This study assessed student satisfaction with college in seven areas: academic programs; student services; campus atmosphere; social activities; career services; academic support; and general satisfaction. A total of 720 randomly selected students at Boise State University (BSU) (Idaho) were surveyed in fall 1996; data from the American College Testing College Outcomes Survey were used to compare BSU students with students at public four-year colleges nationwide. The study found that areas where BSU students were most satisfied related to the academic program, with the highest ratings being given to quality of instruction. The four areas where at least 25 percent of students were dissatisfied included: transfer of course credits from other colleges; flexible degree requirements; financial aid services; and concern for students as individuals. BSU student satisfaction ratings generally differed only slightly from those of other public four-year colleges. Few differences were found between students who were enrolled full-time or part-time. Students who indicated that they intended to stop out or transfer to another college next year were similar in their lack of satisfaction with some aspects of the college centered on feelings of isolation or frustration with degree requirements. Appended are tables of survey data and the survey. (SM)
Descriptors: Ancillary School Services, Career Counseling, Classroom Environment, College Credits, College Environment, College Students, Degree Requirements, Educational Quality, Higher Education, Institutional Characteristics, Instructional Effectiveness, Outcomes of Education, Questionnaires, Satisfaction, Social Environment, Student Attitudes, Student School Relationship, Student Surveys, Tables (Data), Transfer Policy
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Boise State Univ., ID. Office of Institutional Assessment.