ERIC Number: ED443026
Record Type: Non-Journal
Publication Date: 2000-Apr
Reference Count: N/A
Illinois Occupational Skill Standards: Lodging Cluster.
Illinois Occupational Skill Standards and Credentialing Council, Carbondale.
This document of skill standards for the lodging cluster serves as a guide to workforce preparation program providers in defining content for their programs and to employers to establish the skills and standards necessary for job acquisition. These 28 occupational skill standards describe what people should know and be able to do in an occupational setting. Each skill standard contains at least these three areas: performance area (summary of work to be performed); skill standard with conditions of performance, work to be performed, and performance criteria; and performance elements and assessment criteria. These sections may also be included: performance area and assessment and credentialing approach. Introductory materials include the developmental process; assumptions for lodging cluster standards; table of contents; and performance skill levels. Standards are divided into five areas: safety and security; guest services; guest services mid-management; conference-convention sales mid-management; and lodging management. Appendixes include a glossary; lists of committee and council members; and workplace skills. (YLB)
Descriptors: Academic Standards, Adult Education, Competency Based Education, Education Work Relationship, Employment Qualifications, Hospitality Occupations, Hotels, Job Analysis, Job Skills, Managerial Occupations, Occupational Clusters, Performance Based Assessment, Postsecondary Education, Secondary Education, State Standards, Statewide Planning, Student Certification, Student Evaluation, Vocational Education
Curriculum Publications Clearinghouse, Western Illinois University, Horrabin Hall 46, 1 University Circle, Macomb, IL 61455-1390, Tel: 800-322-3905, Fax: 309-298-2869, e-mail: CPC@wiu.edu. For full text: http://www.standards.siu.edu/pdf/hospitality/Lodging.pdf.
Publication Type: Guides - Non-Classroom; Legal/Legislative/Regulatory Materials
Education Level: N/A
Sponsor: Illinois State Board of Education, Springfield.
Authoring Institution: Illinois Occupational Skill Standards and Credentialing Council, Carbondale.
Identifiers - Location: Illinois