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ERIC Number: ED442065
Record Type: RIE
Publication Date: 2000
Pages: 20
Abstractor: N/A
Getting Counselor Expertise into a Computer: A Cyberassistant for Students of Brief Counseling.
Presbury, Jack; Marchal, Joe
The brief therapy approach to counseling was born in the post-World War II cybernetics movement. The shift from a problem focus to a solution focus altered the way in which counselors approached helping clients out of their inflexible cognitive representations. Alongside this evolution in psychotherapy were the growth of research in artificial intelligence and the early success of expert system programs. Because the resolution counseling approach is systematic, it lends itself to the enterprise of creating an expert system that could serve as a coach or assistant for novice counselors. In attempting to make each counseling step in a first session practice enough to fit the if-then rules of an expert computer system, this chapter's authors made resolution counseling more explicit and, therefore, more understandable. As a result of this project, this chapter's authors learned that it was possible to represent brief counseling in a computer for training purposes and that, in doing so, they arrived at a much fuller understanding and a more efficient practice of resolution counseling. This chapter recommends that counselors who are interested in having greater access to what they are actually doing moment to moment in a counseling session obtain a piece of expert system software and work with a colleague who can serve as a knowledge engineer. Through the knowledge elicitation process, the counselor could make explicit his or her own expertise. The expert system used in this chapter was EXSYS Professional by Multilogic, Inc. (Contains 15 references.) (MKA)
American Counseling Association, 5999 Stevenson Ave., Alexandria, VA 22304-3300 ($29.95). Also available through ERIC Clearinghouse on Counseling and Student Services, University of North Carolina at Greensboro, 201 Ferguson Building, P.O. Box 26171, Greensboro, NC 27402-6171; Tel: 800-414-9769 (Toll Free); Fax: 336-334-4116; e-mail:; Web site:
Publication Type: Reports - Descriptive
Education Level: N/A
Audience: Counselors; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A
Note: In: Cybercounseling and Cyberlearning: Strategies and Resources for the Millennium; see CG 030 191.