NotesFAQContact Us
Search Tips
ERIC Number: ED442063
Record Type: Non-Journal
Publication Date: 2000
Pages: 19
Abstractor: N/A
Reference Count: N/A
Skills for On-Line Counseling: Maximum Impact at Minimum Bandwidth.
Collie, Katharine R.; Mitchell, Dan; Murphy, Lawrence
In July and August of 1999 Katharine Collie conducted an interview with Dan Mitchell and Lawrence Murphy on the topic of on-line counseling skills. The interview was done by e-mail so that Mitchell and Murphy could simultaneously demonstrate skills that they use in their e-mail counseling practice. This article contains a brief introduction that outlines the context for the interview, introduces the people involved in the interview, and highlights the key concepts that underline the discussion. Those concepts include: using narrative and solution-focused therapy within on-line counseling; dealing with the lack of nonverbal cues; using emotional bracketing; providing descriptive immediacy, a concept that deepens the connection between counselor and client; and utilizing metaphorical language for meaning enhancement. A reproduction of the interview is provided. (Contains 11 references.) (MKA)
American Counseling Association, 5999 Stevenson Ave., Alexandria, VA 22304-3300 ($29.95). Also available through ERIC Clearinghouse on Counseling and Student Services, University of North Carolina at Greensboro, 201 Ferguson Building, P.O. Box 26171, Greensboro, NC 27402-6171; Tel: 800-414-9769 (Toll Free); Fax: 336-334-4116; e-mail:; Web site:
Publication Type: Reports - Descriptive
Education Level: N/A
Audience: Counselors; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A