ERIC Number: ED441980
Record Type: Non-Journal
Publication Date: 1999
Reference Count: N/A
Framing the Future: An E-Commerce Operation.
This document reports on a study that analyzes the business management processes of Australia's Framing the Future program (FTF) in terms of the extent to which they demonstrate e-commerce principles. Chapter 1 describes the concept of e-commerce in relation to vocational education and training (VET). It defines e-commerce as any business transaction in which participants prepare or transact business or conduct trade in goods or services electronically. Chapter 2 provides an overview of FTF, a staff development program. Chapter 3 provides a fuller explanation of the origins, rationale, and direction of e-commerce as a background to the analysis of FTF in Chapters 4-6. Chapter 4 on operations of the FTF national office shows the national project management team uses a range of e-commerce strategies to enable it to meet mass market and individual demands and to provide a low cost, high speed, very reliable, and high quality service. Chapter 5 discusses a benchmarking exercise that was undertaken to compare FTF with two leading Australian examples of e-commerce. It identifies areas where FTF could improve and extend its e-commerce strategies and impact. Chapter 6 provides results of interviews with a range of key stakeholders to cross-check other findings about the extent to which FTF uses e-commerce. Chapter 7 lists e-strategies to enhance FTF processes and the value of e-commerce for VET. (Contains 28 references.) (YLB)
Descriptors: Adult Education, Business, Developed Nations, Foreign Countries, Information Technology, International Trade, Internet, Job Training, Postsecondary Education, Secondary Education, Technological Advancement, Telecommunications, Vocational Education
Australian National Training Authority, Level 5, 321 Exhibition Street, GPO Box 5347BB, Melbourne, VIC 3001, Australia. Tel: 03 9630 9800, Fax: 03 9630 9888, Web site: http://www.anta.gov.au. For full text: http://www.tafe.sa.edu.au/institutes/para/ftf/references/eco m.pdf.
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: Australian National Training Authority, Melbourne.
Identifiers - Location: Australia