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ERIC Number: ED441980
Record Type: Non-Journal
Publication Date: 1999
Pages: 67
Abstractor: N/A
Reference Count: N/A
ISBN: ISBN-1-865-06175-1
Framing the Future: An E-Commerce Operation.
Mitchell, John
This document reports on a study that analyzes the business management processes of Australia's Framing the Future program (FTF) in terms of the extent to which they demonstrate e-commerce principles. Chapter 1 describes the concept of e-commerce in relation to vocational education and training (VET). It defines e-commerce as any business transaction in which participants prepare or transact business or conduct trade in goods or services electronically. Chapter 2 provides an overview of FTF, a staff development program. Chapter 3 provides a fuller explanation of the origins, rationale, and direction of e-commerce as a background to the analysis of FTF in Chapters 4-6. Chapter 4 on operations of the FTF national office shows the national project management team uses a range of e-commerce strategies to enable it to meet mass market and individual demands and to provide a low cost, high speed, very reliable, and high quality service. Chapter 5 discusses a benchmarking exercise that was undertaken to compare FTF with two leading Australian examples of e-commerce. It identifies areas where FTF could improve and extend its e-commerce strategies and impact. Chapter 6 provides results of interviews with a range of key stakeholders to cross-check other findings about the extent to which FTF uses e-commerce. Chapter 7 lists e-strategies to enhance FTF processes and the value of e-commerce for VET. (Contains 28 references.) (YLB)
Australian National Training Authority, Level 5, 321 Exhibition Street, GPO Box 5347BB, Melbourne, VIC 3001, Australia. Tel: 03 9630 9800, Fax: 03 9630 9888, Web site: For full text: m.pdf.
Publication Type: Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Australian National Training Authority, Melbourne.
Identifiers - Location: Australia