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ERIC Number: ED439682
Record Type: RIE
Publication Date: 1999
Reference Count: N/A
Change and Challenges in Technical Services: A Survey of Medium-Sized Libraries.
Millsap, Larry; Ferl, Terry Ellen
To address an abiding concern of technical services managers regarding the efficient use of staffing resources, a questionnaire was distributed to 200 heads of technical services in medium-sized libraries to ask about their operations, with 82 usable questionnaires returned from 40 public, 38 academic, and 4 state libraries. Respondents were asked for specific data regarding functions included in technical services now and 5 years ago; decreases and increases in staffing; types of changes made in the past 5 years to increase efficiency; and plans for changes in the future. They were also given the opportunity to describe situations not covered by the answer choices presented in the questionnaire. Survey results suggest that funding reductions in technical services are the cause of staffing decreases and may often serve as the primary catalyst for efforts to increase efficiency. On the other hand, technical services staffing increases generally come with the advent of new facilities, new automated systems, and an increase in book budgets. There appears to be no conspicuous trend in organizational change beyond the merging of cataloging and acquisition functions. Two major technical service projects in the past 5 years have brought heightened focus on outsourcing as a solution to budget and efficiency problems. The questionnaire is appended. (AEF)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: N/A
Note: Support for this study was provided by the Librarians Association of the University of California, Santa Cruz.