ERIC Number: ED439189
Record Type: Non-Journal
Publication Date: 2000-Mar-9
Reference Count: N/A
Advisory Report on Front Line and Supervisory Practice.
Annie E. Casey Foundation, Baltimore, MD.
The Special Child Welfare Advisory Panel of the Annie E. Casey Foundation studied front line practice and supervisory practice in the child welfare system of New York City's Administration for Children's Services (ACS). Data came from a number of sources, including field visits to program sites, visits to 15 contract agencies and 10 ACS sites. Focus groups were conducted with adolescents in foster care, parents, and foster parents. Child welfare proceedings were observed in Family Court, and service provider training was observed. A survey of child welfare providers was completed by the city's child welfare services staff and 61 contract agencies. The first section of the report introduces the city's child welfare services. Part 2 summarizes the study findings and puts them in the larger context of welfare service reform. Part 3 describes study findings in detail, and part 4 contains three improvement goals, with associated recommendations: (1) The ACS should strengthen the management of front-line practice; (2) The ACS should strengthen the skills of front-line employees and managers; and (3) The ACS should eliminate or alleviate policy, procedure, and resource barriers that impede good practice. Following part 4, a special report on the Family Court is presented, with a fourth recommendation: The ACS should improve its adherence to standards of professional practice in Family Court. An appendix contains the study survey results and a copy of the survey. A table summarizes the improvement goals and recommendations. (SLD)
Annie E. Casey Foundation, 701 St. Paul St., Baltimore, MD 21202. Tel: 410-547-6600. For full text: http://www.aecf.org/child/frontline.pdf.
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: Annie E. Casey Foundation, Baltimore, MD.
Identifiers - Location: New York (New York)