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ERIC Number: ED438852
Record Type: Non-Journal
Publication Date: 1999
Pages: 245
Abstractor: N/A
Reference Count: N/A
Distance Education Programs in Texas Community & Technical Colleges: Assessing Student Support Services in a Virtual Environment.
Luedtke, Cherry Beth
This project evaluates the status of distance learning at 54 public, two-year community, and technical colleges in Texas. Data was collected from the Web sites of each of the institutions. The Web site data indicted that 44 of the colleges refer specifically to distance education courses offered. To assess what student support services are available and are utilized electronically, a comparison of traditional campus-based student support services and online services was conducted. Results of this comparison indicated that the same services offered on campus would be beneficial to distance learners. Currently, evidence indicates that there is inadequate online student support service. While informational services are provided, students must go on campus to take advantage of advising and counseling services. Learning resources, such as libraries and electronic databases, were accessible through 77% of the web sites. It was found that interactive technologies, such as e-mail, online request forms, and tutorials are combined with traditional services, such as toll free numbers, to link students to support services. Examples of representative web pages with information on student support service are included. An extensive literature review distinguishes the different characteristics between distance and traditional education, and examines the internal and external influences on the development of distance education. (Contains 68 references.) (AF)
Publication Type: Dissertations/Theses; Dissertations/Theses - Masters Theses
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Texas